EquiBrand Briefs provide practical tips for driving growth.
Stay Competitive: Focus on Customer Benefits, Not Product Attributes
EquiBrand2024-01-19T12:12:50-07:00“People don’t want to buy a quarter-inch drill; they want a quarter- inch hole.”
This amusing quote by Theodore Levitt, an American economics and business professor, speaks to the idea of focusing on customer benefits rather than product attributes.
Memorable as it is, the quote is also extremely powerful…
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