Project Description

An established brand was facing rapidly declining sales as a result of disruptive technology. The corporate brand had broad awareness and familiarity, though its core technology was now only relevant for niche applications given changing consumer dynamics.

Opportunities existed to extend the brand into new areas by building ‘equity bridges’ to new benefit areas. Category attractiveness, brand equity research, focused ideation and create-test-and-learn concept iteration were used in creating the new brand extensions.

Challenge

  • Declining market share and decreased category consumption due to disruptive digital technologies
  • Strengths in existing brand equity and mass channel distribution

Action

  • Brand equity assessment to identify potential leverage points
  • Identification of potential extension categories
  • Qualitative research to optimize potential concepts, assess brand fit and determine category attractiveness
  • Sequencing strategy to enter new categories and extend the brand over time

Result

  • Redefinition of the category frame-of-reference, from product to benefit-orientation
  • Integration of significant new business platforms that leverage brand and operational strengths

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